Job Description

Associate, Dental & FSA Services Headquarters Office, 625 State Street, Schenectady, New York, United States of America * Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America * Virtual Req #2170 Monday, March 24, 2025 At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for an Associate, Dental & FSA Services HRA Flexible Services to join #TeamMVP. If you have a passion for problem-solving, customer service and independent decision making, this is the opportunity for you. What's in it for you: Growth opportunities to uplevel your career A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team Competitive compensation and comprehensive benefits focused on well-being An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work for in New York Qualifications you'll bring: A High School diploma or equivalent combination of education and related experience in Medical/Hospital field The availability to work Full-time, Virtual within New York State Solid computer skills. Strong knowledge of Facets and Macess preferred. Extensive understanding of the laws/rules that govern the administration of HDHP, FSA/HRA/HSA helpful. Strong relationship and communications skills are required; neat, well- groomed and professional appearance Two years customer service in health care/health insurance. Curiosity to foster innovation and pave the way for growth Humility to play as a team Commitment to being the difference for our customers in every interaction Your key responsibilities: Inbound/Outbound Phones Processing member reimbursement claims Processing debit card substantiation Problem solving member issues Multi-tasking between phones and resources Processing FSA/HRA enrollments Understanding of HRA, FSA, HSA Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you'll be: Virtual within New York State Pay Transparency At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. Affirmative Action MVP is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com. Other details Job Family Claims/Operations Pay Type Hourly Min Hiring Rate $20.00 Max Hiring Rate $25.00 Apply Now Headquarters Office, 625 State Street, Schenectady, New York, United States of America Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America Virtual Share this job: MVP Health Care

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