Job Description

Job Title: Digital Marketing/Web Production Specialist

Duration: 12 Months

Location: NYC, NY 10036

Summary Description

We are looking for an experienced and proactive web producer to join our dynamic, global digital strategy team to support a major website rebuild. This is an exciting opportunity to support a critical initiative and drive the execution of digital marketing strategies on the client's website. This role reports to the Director of Web Production and sits within the Enterprise Client Experience (CX) team at Client.

Your Role and Responsibilities:

You will be joining a global web production team which is responsible for the day-to-day updating of the client's website web and video content using our CMS and video hosting platform, working closely with internal clients to propel the client's website strategy and vision. As a web production expert, you will execute the buildout of new website pages within the client's website CMS. The ideal candidate will be a creative problem solver with a mix of digital, design, technical, and marketing skills.

We are looking for someone dedicated to providing superior customer service for both our internal and external stakeholders and willing to work hard to enhance the client’s digital brand.

You will need the following skills and experience:

• Build compelling web content in the client’s CMS, applying digital best practices for page layout
• Upload video content for the client's website via our video hosting platform
• Monitor content on the site for quality control, escalating any bugs to development teams for fixing
• Serve as CMS expert with a deep understanding of platform functionality and be able to teach others how to perform certain functions in the CMS
• Partner with subject matter experts to execute actions based on SEO recommendations
• Assist the team in developing, documenting, and improving CMS processes

And it would be great if you have experience with:

• Previous website content management system experience (Drupal experience a big plus)
• A strong understanding of web technologies (e.g. responsive design, SEO, light HTML)
• Experience in using Adobe Photoshop to resize/crop website images
• Experience developing B2B digital destinations with a lead conversion or revenue focus
• Proficient knowledge of project management platforms such as Jira and Monday

Attributes of a successful candidate include:

• Ambitious self-starter with demonstrated ability and willingness to roll up sleeves and execute to get the job done
• Ability to troubleshoot issues, solve puzzles and work through possible solutions
• A continuous learner who is curious about how systems work and why
• Excellent communication skills as a member of a distributed global team
• Attention to detail, excellent organization skills, and ability to manage multiple projects and responsibilities
• Ability to balance prioritization, planning, execution and agility in a fast-paced environment
• Experience in a results-driven digital marketing role

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